Privacy Policy

Privacy Policy

This Privacy Policy sets out how I, Charlotte Grant Enhancing Your Beauty, obtain, store and use your personal information when you use or interact with my website, https://charlottegrant.co.uk/, or where I otherwise obtain or collect your personal information. The effective date of this Privacy Policy is 25^th May 2018.

Please read this Privacy Policy carefully. I recommend that you print off a copy of this Privacy Policy and any future versions in force from time to time for your records.

Contents

Our details
How I collect or obtain personal information about you
Personal information I collect or obtain about you
How I use your personal information
How long I store your personal information
How I secure your personal information
Your rights in relation to your personal information
Consequences of not providing your personal information to us
Changes to our Privacy Policy
Changes to your information

My details

The data controller in respect of this website is Charlotte Grant of Charlotte Grant Enhancing Your Beauty of 33 Osborn Road, Fareham, PO16 7DN. You can contact the data controller by writing to the address above or sending an email to info@charlottegrant.co.uk

If you have any questions about this Privacy Policy, please contact the data controller.

I collect or obtain personal information about you

I collect personal information about you when you provide it to me, such as through your use of our website and its features, when you contact us directly by email, phone, in writing, or via social media, when you order goods and services, when you use any of my applications or any other means by which you provide personal information to me. Where permitted or authorised by law, I may also receive information about you from third parties such as affiliates, business partners.

Personal information I collect or obtain about you

The type of information I collect about you may include information such as:

Your name;
Your email address;
Your address;
Your phone number;
Your payment information (e.g. your credit or debit card details);
Your medical information and history;
Information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on);

Information I obtain from third parties will generally be your name and contact details, but may include any additional information they provide to us, including (but not limited to) any of the types of information set out in the list above.

Please note that there are circumstances in which I may not be required to provide you with the information contained in this Privacy Policy, for example if you already have the information.

In addition, where I obtain personal information about you from a source other than yourself, I am not required to provide you with certain information contained in this Privacy Policy if:

You already have the information;
Providing you with the information would prove impossible or would involve a disproportionate effort;
Under an EU or EU member state law obligation to obtain or disclose the information which provides appropriate measures to protect your legitimate interests; or
I am obliged to keep the information confidential as a result of an obligation of professional secrecy regulated by EU or EU member state law.

How I use your information

To contact you with regards to consultations and appointments
To provide you with information for products and services you may request or that we may offer you
To notify you about changes
To contact you for feedback on improving services and website
To make suggestions and recommendations

How long I store your personal information

In accordance with my legal and insurance obligation i would retain your data for 7 years from the date of your first consultation.

How I secure your personal information

Consultation forms are secured in a paper database system accessed by myself only.
Contact informations also stored electronically with suitable password protection.

Your rights in relation to your personal information

Under the GDPR, subject to certain legal limitations, you have available a number of legal rights regarding how your personal data is processed. At any time, you can request that I should take any of the following actions, subject to certain legal limitations, with regard to your personal data:

Allow access to the personal data
Request corrections to be made to data
Request erasure of data
Object to the processing of data
Request that processing restrictions be put in place
Request a transfer of personal data
Object to automated decision making
Right to be notified of a data security breach

Consequences of not providing your personal information to me

In the event of personal information not being provided no services can be provided by me, for legal and insurance reasons.

Changes to my Privacy Policy

Any changes I make to my privacy policy in the future will be posted on my website and where appropriate notified to you via email.

Changes to your information

Every effort will be made to keep your information up to date and I will appreciate your cooperation in this matter. In the event of any changes to this policy I would advise you and seek to obtain your agreement to those changes.

Get in Touch

Find us

Opening Hours

Monday: Closed

Tuesday: 9am to 6pm

Wednesday: 9am to 6pm

Thursday: 9am to 6pm

Friday: 9am to 6pm

Saturday: 9am to 4pm

Sunday: Closed

Get in Touch

charlotte@charlottegrant.co.uk

07716 802 737

01329 513 607

33 Osborn Road, Fareham, Hants, PO16 7DN

9 Comments

Dean Galloway

21/07/2020 at 3:55 pm Reply

Hi Charlotte,

Are you able to do waxing on Men at the moment, the chest and abdominal area?
If so how much is it?

Regards
Dean
- Charlotte Grant
  
  16/08/2020 at 10:14 pm Reply
  
  Hi Dean,
  
  Im so sorry I didn’t replied to your message i have only just seen it. If you are still interested yes i am now offering chest and back waxing for men. Please let me know if you are still interested in making a booking.
  
  Kind Regards
  Charlotte Grant
- Christine
  
  17/08/2020 at 12:24 pm Reply
  
  Hello Charlotte,
  
  I was wondering if you are available to do a Reiki treatment this Friday morning, if at all possible?
  
  Please let me know,
  
  Many thanks
  
  Christine.
  - Charlotte Grant
    
    05/11/2020 at 2:06 pm Reply
    
    Hello Christine, Im so sorry I have only just seen your message from August. As I’m sure your aware the salon is currently closed due to lockdown, however if you would like an appointment in January please do make contact on my mobile 07716802737 and I will do my best to see you.
    
    Take Care
    Charlotte Grant
- Charlotte Grant
  
  29/05/2021 at 11:23 pm Reply
  
  Hi Wendy, thank you for your enquiry. I will text you to let you know xxx
Genma

12/09/2020 at 9:02 pm Reply

Just wondering if yiu could fit me in Monday morning for lashes?
- Charlotte Grant
  
  05/11/2020 at 2:00 pm Reply
  
  Hi Gemma, Im really sorry I’ve only just seen your message on here. Sorry i didn’t get back to you at the time.
  
  Take Care.
  Charlotte Grant
Claire Lloyd

31/08/2021 at 9:30 am Reply

Hello Charlotte do you do eyelash extensions? If so , how much do you charge?
Thanks
Penny Burch

09/11/2021 at 8:00 pm Reply

Dear Charlotte,
It’s Penny Burch, l hope your well.
Would you have a free appointment Christmas week either 22nd or 23rd December for a Shellac Manicure.
My mobile no is 07708384569
Thanks Penny

Find us

Opening Hours

Get in Touch

9 Comments

Dean Galloway

Charlotte Grant

Christine

Charlotte Grant

Charlotte Grant

Genma

Charlotte Grant

Claire Lloyd

Penny Burch

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