Privacy Policy

Privacy Policy

This Privacy Policy sets out how I, Charlotte Grant Enhancing Your Beauty, obtain, store and use your personal information when you use or interact with my website, https://charlottegrant.co.uk/, or where I otherwise obtain or collect your personal information. The effective date of this Privacy Policy is 25^th May 2018.

Please read this Privacy Policy carefully. I recommend that you print off a copy of this Privacy Policy and any future versions in force from time to time for your records.

Contents

Our details
How I collect or obtain personal information about you
Personal information I collect or obtain about you
How I use your personal information
How long I store your personal information
How I secure your personal information
Your rights in relation to your personal information
Consequences of not providing your personal information to us
Changes to our Privacy Policy
Changes to your information

My details

The data controller in respect of this website is Charlotte Grant of Charlotte Grant Enhancing Your Beauty of 33 Osborn Road, Fareham, PO16 7DN. You can contact the data controller by writing to the address above or sending an email to info@charlottegrant.co.uk

If you have any questions about this Privacy Policy, please contact the data controller.

I collect or obtain personal information about you

I collect personal information about you when you provide it to me, such as through your use of our website and its features, when you contact us directly by email, phone, in writing, or via social media, when you order goods and services, when you use any of my applications or any other means by which you provide personal information to me. Where permitted or authorised by law, I may also receive information about you from third parties such as affiliates, business partners.

Personal information I collect or obtain about you

The type of information I collect about you may include information such as:

Your name;
Your email address;
Your address;
Your phone number;
Your payment information (e.g. your credit or debit card details);
Your medical information and history;
Information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on);

Information I obtain from third parties will generally be your name and contact details, but may include any additional information they provide to us, including (but not limited to) any of the types of information set out in the list above.

Please note that there are circumstances in which I may not be required to provide you with the information contained in this Privacy Policy, for example if you already have the information.

In addition, where I obtain personal information about you from a source other than yourself, I am not required to provide you with certain information contained in this Privacy Policy if:

You already have the information;
Providing you with the information would prove impossible or would involve a disproportionate effort;
Under an EU or EU member state law obligation to obtain or disclose the information which provides appropriate measures to protect your legitimate interests; or
I am obliged to keep the information confidential as a result of an obligation of professional secrecy regulated by EU or EU member state law.

How I use your information

To contact you with regards to consultations and appointments
To provide you with information for products and services you may request or that we may offer you
To notify you about changes
To contact you for feedback on improving services and website
To make suggestions and recommendations

How long I store your personal information

In accordance with my legal and insurance obligation i would retain your data for 7 years from the date of your first consultation.

How I secure your personal information

Consultation forms are secured in a paper database system accessed by myself only.
Contact informations also stored electronically with suitable password protection.

Your rights in relation to your personal information

Under the GDPR, subject to certain legal limitations, you have available a number of legal rights regarding how your personal data is processed. At any time, you can request that I should take any of the following actions, subject to certain legal limitations, with regard to your personal data:

Allow access to the personal data
Request corrections to be made to data
Request erasure of data
Object to the processing of data
Request that processing restrictions be put in place
Request a transfer of personal data
Object to automated decision making
Right to be notified of a data security breach

Consequences of not providing your personal information to me

In the event of personal information not being provided no services can be provided by me, for legal and insurance reasons.

Changes to my Privacy Policy

Any changes I make to my privacy policy in the future will be posted on my website and where appropriate notified to you via email.

Changes to your information

Every effort will be made to keep your information up to date and I will appreciate your cooperation in this matter. In the event of any changes to this policy I would advise you and seek to obtain your agreement to those changes.

Salon Hygiene Guidelines

10/07/2020 /

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Re-opening Monday 13th July.

09/07/2020 /

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COVID-19 preventative training and guidance.

28/06/2020 /

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Government update

23/06/2020 /

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Opening update

17/06/2020 /

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Neal’s Yard Remedies Natural Hand Defence Spray

05/06/2020 /

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Temporary Closure

25/03/2020 /

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Christmas / New Year Opening hours

06/12/2019 /

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Supporting Portsmouth Hospitals Charity.

01/08/2019 /

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Valentines Day Gifts

11/02/2019 /

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Charlotte Grant